Renewal modifications are only considered for renewals of more than 30 days.
Refund amounts are based on the number of days elapsed since the subscription start date. The refund amount will be based on a renewal modified to the closest duration by deducting the applicable difference in the renewal fee. A 10% administrative fee is applied to any modifications to renewals. After 45 days, renewals are ineligible for modifications. MPJE and CPJE renewals are not eligible for returns. See the table below for renewal modification details:
|
If you purchased a |
But you only need a |
You must notify us within |
|
90-Day Renewal |
60-Day Renewal 30-Day Renewal |
45 days of purchase 30 days of purchase |
|
60-Day Renewal |
30-Day |
30 days of purchase |
|
30-day Renewal |
N/A |
N/A |
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